Severe Baggage Chaos at Arlanda Airport Amid Snowstorm Anna Causes Hours-Long Delays

Stockholm's Arlanda Airport is grappling with significant baggage handling disruptions following the arrival of snowstorm Anna, leading to hours-long waits and growing passenger frustration. Passengers have reported waiting up to eight hours to retrieve their luggage, with chaotic scenes unfolding in the baggage claim area. Many travelers, including those arriving after long international flights, described the situation as disorderly, with bags sometimes left outside due to uncleared snowy paths between planes and the baggage hall. Communication from airport staff has been minimal, heightening passenger distress.

Swedavia, the airport operator, acknowledged that the severe weather has disrupted flight arrivals and departures, complicating baggage handling operations. An incident involving a Norwegian flight to Marrakesh was canceled because of improperly packed baggage by Swedavia, further exacerbating the issues. Despite the turmoil, the airport has taken measures such as opening the baggage hall exit to allow passengers to leave for food and deploying additional resources to manage the crisis.

Airport manager Karl Eklund explained that the exceptional snow and strong winds have delayed flights, impacting baggage retrieval operations. Passengers reported poor facilities during the extended waiting times, including a lack of seating and refreshments. Some luggage was misplaced on incorrect conveyor belts, adding to the confusion.

This baggage chaos marks a significant operational challenge for Arlanda amid the broader travel disruptions caused by storm Anna, as passengers continue to endure long waits and unsettled conditions.