Karma Achieves Profitability Through Digital Innovation in Food Service

Karma reaches profitability by transitioning to a digital ordering service and cash register solution.

Key Points

  • • Karma has achieved profitability by pivoting to a digital ordering service for restaurants.
  • • The company partners with 340 restaurants and cafes to broaden its offerings.
  • • CEO Hjalmar Nordegren announced the launch of a new cash register solution tailored for the restaurant industry.
  • • Lena Lambert of Intito highlights that many businesses are hindered by outdated systems and the need for technological investment.

Karma, a Swedish food rescue app, has marked a significant milestone by achieving profitability after pivoting towards enhancing its digital offerings. The company now boasts partnerships with 340 restaurants and cafés, thanks to its innovative digital ordering service. According to CEO Hjalmar Nordegren, this strategic shift also includes the introduction of a comprehensive cash register solution tailored for the food service industry, aimed at streamlining operations and helping predict food waste—a core goal for the company.

Nordegren emphasized the necessity of owning transaction processes to tackle the issue of food waste effectively. This pivot not only boosts Karma's financial health but also positions it as a key player in modernizing restaurant technology.

In a broader context, Lena Lambert, CEO of Intito Sweden, has pointed out the challenges many businesses face regarding outdated operational systems. She stressed the importance of investing in new technologies, citing that many companies continue with inefficient practices that stifle growth. Intito, founded in 2014, assists businesses in operational modernization through better governance and technology integration, focusing on improving processes for better decision-making. Senior advisor Carl Richter highlighted that effective initiatives require a deep understanding of client needs alongside technical expertise to drive significant improvements.